THE INFLUENCE OF THE IMPLEMENTATION OF A REGIONAL GOVERNMENT INFORMATION SYSTEM ON USER SATISFACTION OF ACCOUNTING SERVICES AT THE SOCIAL SERVICES OFFICE OF SIDENRENG RAPPANG DISTRICT
Keywords:
sistem informasi pemerintahan daerah, manual buku panduan, sistem operasi, hardware, software, siklus akuntansi, kepuasan pengguna jasa akuntansiAbstract
This research is motivated by the transition in the use of the SIMDA application to SIPD due to digital-based innovation where the SIMDA application which has been implemented for a long time is an application that is already busy while the SIPD application is the newest application so that currently the Regional Government Information System application has been implemented in all provinces in Indonesia. In 2020, the Regional Work Units, especially the Sidenreng Rappang Regency Social Service, will no longer use the SIMDA application but will use the Regional Government Information System.This research aims to determine the effect of implementing the Regional Government Information System on Accounting Service User Satisfaction at the Sidenreng Rappang Regency Social Service Office. The method used in this research is a descriptive quantitative method where the data used is primary data obtained from distributing questionnaires to 35 Social Service employees using a sampling technique using saturated samples. The data analysis used was multiple linear regression analysis, then the data obtained was processed using the SPSS program. The results of this research show that the variables (1) Manual guidebook with a significant value of 0.227 and (2) Operating system with a significant value of 0.111 partially do not have a positive influence on user satisfaction of accounting services, while variable (3) Hardware with a significant value of 0.022 (4) Software with a significant value of 0.029, and (5) Accounting cycle with a significant value of 0.004, it partially has a positive influence on user satisfaction of accounting services, while (6) Regional government information systems include manuals, operating systems, hardware, software, The accounting cycle with a significant value of 0.000 simultaneously has a positive influence on user satisfaction of accounting services.