ICT-BASED MONITORING AND EMPLOYEE WORK DISCIPLINE: THE MODERATING ROLE OF DIGITAL LITERACY IN COASTAL CONTEXTS

Authors

  • Shalahuddin Shalahuddin Prodi Magister Ilmu Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Borneo Tarakan, Indonesia
  • Nursia Nursia Prodi Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Borneo Tarakan, Indonesia
  • Fakhruddin Kurnia M Prodi Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Ichsan Sidenreng Rappang, Indonesia
  • Dedy Darmawan Prodi Manajemen, STIE Widya Praja Tanah Grogot, Indonesia
  • Tiomy Butsianto Adi Prodi Magister, Manajemen Fakultas Ekonomi dan Bisnis, Unaim Yapis Wamena, Indonesia
  • Farida Islamiah Prodi Bisnis Digital, Fakultas Ekonomi dan Bisnis, Universitas Negeri Makassar, Indonesia

DOI:

https://doi.org/10.61912/jeinsa.v4i2.373

Keywords:

ICT-Based Monitoring, Work Discipline, Digital Literacy, Bibliometric Analysis, Coastal Area

Abstract

This study aims to analyze the effectiveness of information and communication technology (ICT)-based monitoring on employee work discipline by considering the moderating role of digital literacy within the context of coastal areas. The study employs a systematic literature review approach using bibliometric analysis of 146 documents obtained from the Scopus database. The findings indicate that research on ICT and employee performance has shown a significant upward trend over the past decade and is predominantly concentrated in the fields of business and management. The thematic analysis reveals that ICT has the potential to improve work discipline through more transparent and real-time monitoring systems; however, its impact is not direct. The effectiveness of ICT is influenced by psychological factors, organizational conditions, and employees’ level of digital literacy. Additionally, ICT usage may also generate negative effects such as work stress and resistance to technology. This study highlights digital literacy as a moderating variable that strengthens the relationship between ICT-based monitoring and employee work discipline. Furthermore, the coastal context plays a crucial role in influencing ICT implementation due to limitations in infrastructure and technological access. This research contributes to the development of a conceptual model integrating ICT, digital literacy, and regional context in enhancing employee work discipline.

References

Abraham, M., et al. (2019). Electronic monitoring and employee reactions: Privacy concerns and organizational implications. Journal of Organizational Behavior, 40(5), 567–582.

Almeida, F., & Simões, J. (2021). The role of leadership and trust in digital transformation. Journal of Organizational Change Management, 34(3), 567–583.

Ansari, K., et al. (2024). Technology pressure and employee behavior: Evidence of digital stress and workplace outcomes. Information Systems Journal, 34(2), 211–230.

Ezzaouia, I., & Bulchand-Gidumal, J. (2023). ICT adoption and employee performance: The role of digital transformation. Technological Forecasting and Social Change, 190, 122378.

George, J. F. (1996). Computer-based monitoring: Common perceptions and empirical results. MIS Quarterly, 20(4), 459–480.

Ghasemaghaei, M., & Turel, O. (2022). Technostress and its impact on decision-making and performance. Journal of Management Information Systems, 39(1), 120–145.

Mehrnoosh, M., & Dolatabadi, H. R. (2016). The impact of information technology on employee performance. International Journal of Business and Management, 11(5), 45–56.

Nyathi, M. (2024). The impact of electronic human resource management on organizational performance. Human Resource Management Review, 34(1), 100912.

Nyathi, M., & Kekwaletswe, R. (2023). E-HRM adoption and competitive advantage in organizations. SA Journal of Human Resource Management, 21, a1890.

Sabir, R., et al. (2022). Organizational trust and employee performance in digital environments. Management Research Review, 45(6), 789–805.

Safar, I., Yeni, H., Sari, N. K., Shalahuddin, S., & Asdar, M. (2023). Mutually exclusive or joint scheme? Effectiveness of mandatory and voluntary training in enhancing employee performance. Journal of Innovation in Business and Economics.

Shalahuddin, S. (2022). Improving employee performance through good organizational culture and work motivation. Advances in Human Resource Management Research, 1(1), 45-54.

Shalahuddin, S., Hasyim, B., Hasanah, N., Nursia, N., & Suryaningsih, S. (2025). TINJAUAN PUSTAKA TENTANG FLEKSIBILITAS KOGNITIF DI BIDANG MANAJEMEN BISNIS DAN AKUNTANSI MENGGUNAKAN DATABASE SCOPUS. Jurnal Ekonomi Ichsan Sidenreng Rappang, 4(1), 214-226.

Yost, A. B., et al. (2019). Employee reactions to electronic monitoring: A fairness perspective. Journal of Business Ethics, 159(3), 679–695.

Zielińska, A., et al. (2025). Digital transformation and employee performance: A multidimensional perspective. European Management Journal, 43(2), 210–225.

Downloads

Published

2025-12-31

How to Cite

Shalahuddin, S., Nursia, N., Kurnia M, F. ., Darmawan, D. ., Adi, T. B. ., & Islamiah, F. . (2025). ICT-BASED MONITORING AND EMPLOYEE WORK DISCIPLINE: THE MODERATING ROLE OF DIGITAL LITERACY IN COASTAL CONTEXTS. Jurnal Ekonomi Ichsan Sidenreng Rappang, 4(2), 720–738. https://doi.org/10.61912/jeinsa.v4i2.373

Issue

Section

Articles

Most read articles by the same author(s)

1 2 > >>